SOULSEEKER© WEBSITE PRIVACY POLICY
Memorial Roadhouse Inc. DBA SOULSEEKER©
Effective Date: March 10, 2026
Our Website is committed to the protection of personal information provided to us. Our Website follows various principles concerning the collection, storage and use of personal information. Accordingly, we have a privacy policy which deals with: The way we collect, use and disclose personal information; The way we protect the quality and security of such personal information; The way that access can be granted to personal information held by us; The manner of dealing with any complaints concerning the correctness of or access to personal information held by us.
1. Who We Are
The Memorial Roadhouse Inc. DBA SOULSEEKER© Website Properties, which will hereafter be referred to as the "SOULSEEKER© Properties", include but are not limited to: soulseeker.com, soulseeker.coach, mypocketsage.com, mypocketcoach.com, memorialroadhouse.com, lacydaigle.com.
2. Children's Online Privacy Protection Act
This website and any products and services offered herein are not intended for persons under the age of 13. SOULSEEKER© does not knowingly collect information from anyone under 13 years of age. SOULSEEKER© prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. SOULSEEKER© will not knowingly collect personally identifiable information from children under 13. If SOULSEEKER© learns it has any information or content from anyone under the age of 13, it will delete that information.
3. The Personal Information We Collect and Use
a. Information Collected by Us
SOULSEEKER© may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for e-mails or free gifts, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact SOULSEEKER© via iam@soulseeker.com. The information collected may include your name, e-mail, address, phone number, and/or billing information. You are not required to provide any personally identifiable information to merely access or visit this website. SOULSEEKER© may collect domain information, your numerical IP address, the type of browser you use, which pages you view, and the files you request. We may also use "cookies" (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits and customize your experience.
If your browser sends a "Do Not Track" signal, only a generic cookie will be placed on your device while the website is accessed. We will ask for your consent to allow us to use cookies. SOULSEEKER© or its third-party vendors may collect nonpersonal information through the use of these technologies. Nonpersonal information might include the browser you use, the type of computer you use and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilized and other similar information. SOULSEEKER©'s systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet via Google Analytics, GoogleAds, Google Tag Manager, Facebook Pixel, HotJar, AdRoll, Pinterest Pixel, Hyros.
If you are located in the European Economic Area ("EEA"), we are regulated under the General Data Protection Regulation which applies across the European Union and we are responsible as controller of that personal information for the purposes of those laws. If you are located in the United Kingdom ("UK"), we are regulated under UK data regulations known as "UK GDPR."
b. Information Collected from Other Sources
We also obtain names, email addresses, and shipping information from other sources, such as HighLevel, Teachable, ConvertKit, Google Forms, Typeform, HelloSign, Shopify, and Printify.
c. How We Use Your Personal Information
SOULSEEKER© respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent. We do, however, share your name and delivery address details with our third-party suppliers, credit card processors or shipping companies Teachable, Stripe, WhatsApp. This data sharing enables them to deliver the goods you ordered directly to you. Those third-party recipients are based outside the European Economic Area or the UK — for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA, UK below. SOULSEEKER© may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations. If you give SOULSEEKER© your permission, it may also use personal identification information for internal or external marketing and promotional purposes. We reserve the right to transfer personal information in the event that we merge with or are acquired by a third party.
d. Who We Share Your Personal Information With
SOULSEEKER© collects such information in order to send e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.
e. Whether Information Has to Be Provided by You and Why
We do not require you to provide any personal data in order to access the public areas of our website. We will inform you when we collect it whether you are required to provide the information to us.
f. How Long Your Personal Information Will Be Kept
We will hold all non-client personal data until you let us know you would like for us to delete it or unsubscribe from our marketing contacts, which you are free to do at any time. We will hold all client and customer personal data in our files for six years.
g. Reasons We Can Collect and Use Your Personal Information
SOULSEEKER© collects and uses your personal information to send e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.
h. SMS Marketing Consent
By voluntarily providing your phone number and opting in to receive SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER©, you agree to receive marketing messages, reminders, event notifications, and other information via SMS. This is a one-time opt-in, and you will receive recurring messages until you opt out.
i. Opt-out Instructions for SMS Marketing
You may opt out of receiving SMS messages at any time by replying "STOP" to any message received from Memorial Roadhouse Inc. DBA SOULSEEKER©. Upon opting out, you will receive a confirmation message indicating that you have been unsubscribed from further SMS communications.
j. SMS Marketing Message Frequency
The frequency of SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER© will vary depending on the specific program or event you have signed up for. For example, if you participate in a challenge or an event, you may receive daily reminders during the duration of the challenge or event.
k. Content of SMS Marketing Messages
SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER© will include promotional offers, updates, alerts, and other relevant information related to our products and services.
l. Data Rates for SMS Marketing
Standard text messaging rates from your carrier may apply when receiving SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER©.
4. Use and Transfer of Your Information Out of the EEA, UK
This website is operated in the United States and third parties with whom we might share your personal information, as explained above, are also located in the United States. If you are located in the EEA, the UK, or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.
5. Your Rights
If you want to unsubscribe/opt out from receiving e-mails or messages from Memorial Roadhouse Inc. DBA SOULSEEKER©, you may do so anytime. Each e-mail or message from SOULSEEKER© includes instructions for unsubscribing from these e-mail communications or reply STOP to opt out of SMS Messages.
If you are covered by the General Data Protection Regulation or other relevant privacy regulations, you have a number of important rights free of charge. In summary, those include rights to: fair processing of information and transparency; access to your personal information; require us to correct any mistakes; require the erasure of personal information in certain situations; receive personal information in a structured, commonly used and machine-readable format; object to processing for direct marketing; and otherwise restrict our processing of your personal information in certain circumstances.
6. Keeping Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so. It is important to understand that no security measures are absolute. We cannot guarantee the safety of any information you provide to us. Please note that any comments or information that you post on the website, including the SOULSEEKER© membership sites and social media pages or groups, become public and third parties may use your information. SOULSEEKER© is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.
7. Links to Other Sites
You may see advertising or other content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. SOULSEEKER© is not responsible for or liable for any content on or actions taken by such third-party websites.
8. How To Complain
We hope that we can resolve any questions or concerns you raise about our use of your information. If you are covered by the General Data Protection Regulation or UK GDPR, you may lodge a complaint with a supervisory authority, in particular in the UK or European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
9. Changes To This Privacy Notice
This policy is effective as of March 10, 2026. We may change, modify or update this Privacy Policy at any time and will notify you of any fundamental changes by email or postal mail. Otherwise, we will reflect any such modifications to this Privacy Policy on our website. We suggest that you periodically consult this Privacy Policy. Your continued use of our website after any such changes constitutes your acceptance of this Privacy Policy, as revised.
10. How To Contact Us
If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records, please contact Memorial Roadhouse Inc. DBA SOULSEEKER© at iam@soulseeker.com or via post at 16 Railroad Place #1051, Westport, Connecticut 06880.
11. Do You Need Extra Help?
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see "How to contact us" above).
---PAGE BREAK---
MEMORIAL ROADHOUSE INC. DBA SOULSEEKER© TERMS AND CONDITIONS OF USE
Effective Date: March 10, 2026
Please read these Terms and Conditions of Use ("TOU") carefully. You must agree to these TOU before you are permitted to use any Memorial Roadhouse Inc. DBA SOULSEEKER© digital or downloadable resources, online course, one-on-one or group coaching, membership, class, program, workshop, or training, participate in any Memorial Roadhouse Inc. DBA SOULSEEKER© challenges or events (live and/or virtually), or enter any online private forums operated by Memorial Roadhouse Inc. DBA SOULSEEKER© (for any purpose), whether on a website hosted by Memorial Roadhouse Inc. DBA SOULSEEKER©, including https://soulseeker.com/, https://soulseeker.coach, https://mypocketsage.com, https://memorialroadhouse.com/, or a third-party website such as an online course platform or Facebook.com (collectively "the Program").
If you do not agree with these TOU, you may not use the Program.
As used in these TOU, the term "Releasees" is defined to include the following: (i) Memorial Roadhouse Inc. DBA SOULSEEKER©, its subsidiaries, affiliated companies, owners, members, managers, directors, officers, past and present employees, agents, coaches, representatives, successors and assigns (collectively "the Company"); (ii) any Company volunteers; and (iii) Lacy Daigle.
NATURE OF COACHING SERVICES — IMPORTANT DISCLAIMER
The services offered by Memorial Roadhouse Inc. DBA SOULSEEKER© are coaching services only. Coaching is a distinct and separate practice from licensed mental health treatment, psychotherapy, counseling, psychology, social work, medical advice, financial advice, or legal advice. Lacy Daigle and any agents, coaches, or representatives of the Company are not licensed mental health professionals, therapists, physicians, financial advisors, or attorneys, and do not provide services in any of those capacities.
The coaching services offered by the Company are designed to support your personal development, self-discovery, and goal-setting. Results are not guaranteed. Your participation in any Program does not create a therapist-client, doctor-patient, attorney-client, or financial advisor-client relationship of any kind. If you are experiencing a mental health crisis, medical emergency, or legal matter, you are strongly encouraged to seek the services of a licensed professional.
COACHING TOOLS DISCLAIMER
The Company may utilize a variety of coaching tools and modalities as part of its Programs, including but not limited to oracle card decks, tarot-inspired tools, somatic awareness exercises, worksheets, written frameworks, embodiment practices, and proprietary coaching methodologies such as the Inner GPS System©. These tools are used solely as instruments to support reflection, self-inquiry, and personal insight. They are not intended as divination, fortune-telling, medical diagnosis, psychological treatment, or prediction of any kind. Any insights, reflections, or information arising from the use of these tools are intended for personal growth purposes only and should not be relied upon as professional advice of any kind. Participation in any session or Program involving these tools constitutes your acknowledgment and acceptance of this disclaimer.
PROGRAM AND PARTICIPANTS
As part of the Program, you will receive the services and/or digital products outlined on the web page where you register.
The Company reserves the right to offer additional Program elements from time to time, for any subgroup of participants. These additional Program elements are a bonus, not a part of the services included in the base version of the Program. The selection of the participants who may participate in any additional Program elements is at the sole discretion of the Company.
If you wish to participate in another session of the Program in the future or purchase any other products, programs or services from the Company, all terms of these TOU will continue to apply unless superseded by another agreement in writing.
This Program is intended and only suitable for individuals aged eighteen (18) and above. Some of the content in this Program may not be appropriate for children. Company hereby disclaims all liability for use by individuals under the age of eighteen (18).
IN-PERSON EVENTS, RETREATS, AND LIVE PROGRAMS — ASSUMPTION OF RISK
By registering for and attending any in-person event, retreat, workshop, or live program offered by the Company, you acknowledge and accept that participation in in-person activities carries inherent risks, including but not limited to the risk of physical injury, illness, accident, or loss of personal property. You voluntarily assume all such risks and agree that the Company, its officers, agents, employees, and representatives shall not be liable for any injury, loss, damage, or harm of any kind arising from your attendance at or participation in any in-person event, except in cases of gross negligence or willful misconduct.
You further agree that you are solely responsible for disclosing to the Company any physical or mental health conditions, limitations, or circumstances that may affect your ability to safely participate in the event. The Company is not liable for any adverse outcomes resulting from conditions you have not disclosed.
You agree to observe and obey all posted rules and warnings, to follow any instructions or directions given by the Company through its employees, representatives or agents, and to abide by any decision of any Company staff or volunteers, or Company vendors or contractors, regarding your ability to safely participate in the Program. You agree to exhibit appropriate behavior at all times and to obey all local, state and federal civil and criminal laws while participating in the Program. The Company may dismiss you, without refund, if your behavior endangers the safety of or negatively affects the Program or any person, facility or property.
You consent to medical care and transportation in order to obtain treatment in the event of injury to you as Company, volunteers or medical professionals may deem appropriate. These TOU extend to any liability arising out of or in any way connected with the medical treatment and transportation provided in the event of an emergency and/or injury.
If you choose to consume alcoholic beverages during any part of the Program, you must do so responsibly and only if you are over the age of twenty-one (21).
The Company is not responsible for any personal item or property that is lost, damaged or stolen at or during the Program.
NO RESULTS GUARANTEE
The Company makes no representations or warranties regarding specific outcomes, results, or achievements from participation in any Program. Individual results will vary based on a participant's effort, engagement, background, and other factors outside the Company's control. Any testimonials or examples shared by the Company or its clients represent individual results and are not guarantees of similar outcomes for any participant. Nothing in any Program materials, sales page, coaching session, or communication from the Company constitutes a promise or guarantee of income, business results, or personal transformation of any kind.
INTELLECTUAL PROPERTY RIGHTS
a. Ownership of the Content
All content, materials, frameworks, methodologies, worksheets, tools, oracle card concepts, course content, programs, recordings, and resources created by or associated with Memorial Roadhouse Inc. DBA SOULSEEKER© — including but not limited to the Inner GPS System©, Space Kitty Oracle©, and all associated written, audio, and visual materials — as well as words, videos, voice and sound recordings, training materials, design, layout, graphics, photos, images, information, data, databases and all other information and intellectual property accessible on or through the Company website, any third-party website the Company may use to distribute or host the Program, and contained in e-mails sent to you by the Company (collectively "the Content") are the exclusive intellectual property of Memorial Roadhouse Inc. and are protected by applicable copyright, trademark, and intellectual property laws.
b. The Company's Limited License to You
If you view, purchase or access any Program or any of the Content, you will be considered our Licensee. For the avoidance of doubt, you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only.
This means you may view, download, print, email and use one copy of individual pages of the Program and Content for your own personal purposes or your own business only.
You may not republish, reproduce, duplicate, copy, sell, display, disclose, distribute to friends, family, or any other third party, or otherwise use any material from the Program or Content for commercial purposes or in any way that earns you or any third party money (other than by applying them generally in your own business). By downloading, printing, or otherwise using the Program or Content for personal use you in no way assume any ownership rights of the Content — it is still Company property. Any unauthorized use of any materials found in the Program or Content shall constitute infringement.
You must receive our written permission before using any of the Program or Content for your own commercial use or before sharing with others.
The trademarks and logos displayed on the Program or Content are trademarks belonging to the Company, unless otherwise indicated. Any use including framing, metatags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our written permission.
All rights not expressly granted in these terms or any express written license are reserved by us.
c. Unauthorized Use
Your use of any materials found in the Program or Content other than that expressly authorized in this TOU or by a separate written assignment is not permitted ("Unauthorized Use"). You agree to pay liquidated damages of five (5) times the total fees paid for the Program in the event of your Unauthorized Use, or a minimum of five thousand dollars ($5,000.00), whichever is greater, in addition to any legal or equitable remedies the Company may be entitled to pursue. This is not a penalty but an agreed liquidated damages charge for the Unauthorized Use. You agree that any violation or threatened violation of the Intellectual Property Rights terms in these TOU would cause irreparable injury to the Company that may not be adequately compensated by damages, entitling the Company to obtain injunctive relief, without bond, in addition to all legal remedies.
d. Your License to the Company; Use in Testimonials and Marketing
By posting or submitting any material during the Program such as comments, posts, photos, designs, graphics, images or videos or other contributions, you are representing to us that you are the owner of all such materials, and you are at least 18 years old. You are also granting us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display your contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and granting us the right to make it part of the Company's current or future Program and Content. This right includes granting us proprietary rights or intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you.
You also consent to photographs, videos, and/or audio recordings, including teleconference calls, webinars, or other communications, that may be made by the Company during the Program that may contain you, your voice and/or your likeness. In the Company's sole discretion, we reserve the right to use these photographs, videos, and/or audio recordings and/or any other materials submitted by you to the Company or created by the Company in connection with your participation in any Program, without compensation to you at any time, now or at any time in the future.
You also grant us, and anyone authorized by us, the right to use your likeness and identify you as the author and individual depicted in any comments, posts, photos, images, videos or other contributions created by you or the Company, or by name, email address, or screen name, for any purposes, including commercial purposes and advertising. You acknowledge that we have the right but not the obligation to use any contributions from you and that we may elect to cease the use of any such contributions in the Program or in our Content at any time for any reason.
e. Request for Permission to Use the Content
If you wish to use any of the Content, or any other intellectual property or property belonging to the Company, you should request permission in writing BEFORE you use the Content by sending an e-mail to iam@soulseeker.com.
If you are granted permission by the Company, you agree to use the specific Content that the Company allows and only in the ways for which the Company has given you its written permission. If you choose to use the Content in ways that the Company does not specifically give you written permission, you agree now that you will be treated as if you had copied, duplicated and/or stolen such Content from us, and you consent to immediately stop using such Content and to take whatever actions as we may request and by the methods and in the time frame that we prescribe to protect our intellectual property and ownership rights in the Program and Content.
COACH-CLIENT RELATIONSHIP
The coaching relationship is co-creative, meaning that the coaches and you are equal partners in the coaching process.
a. Your Coaches' Responsibilities
Your coaches are trained to use communication skills and coaching tools to support you as an equal partner throughout the coaching process. Your coaches will provide individual guidance to group participants based on information provided to the coaches. Your coaches will answer questions through whatever forum your Program provides, such as via the Company's website, a social media forum, live event, private message or live group coaching call.
b. Your Responsibilities
You agree that your relationship with the Company is that of a coach-client relationship and that no other professional relationship has been established.
You agree that coaching is not to be used as a substitute for professional advice of any kind, including medical, mental or other qualified professional help and you agree to seek professional guidance for such matters, should they arise, independent of the coaching relationship.
You agree that you will not use coaching as a way of diagnosing or treating mental disorders as defined by the American Psychiatric Association. If you are in therapy or under the care of a mental health professional, you will notify and consult with the mental health care provider regarding your decision whether to work with a coach.
YOUR CONDUCT
The Program is a "pitch free zone." You agree you will not pitch, promote, market, or sell any other products, groups, programs, or events to Program participants on any Company website or third-party forums operated by the Company, whether or not officially sanctioned, owned, or operated by the Company. This means you agree not to form, or ask Program participants to join, "shadow" groups on social media or any other platform, or in-person meetups, based on interests or locality. You agree you will not invite Program participants to participate in events, such as a meetup, seminar, or program without first receiving approval from the Company. You agree not to market, promote, or sell products or services to Program participants unless you are authorized or requested to do so by the Company.
Please choose carefully the materials that you upload to, submit to, or embed on any website operated by the Company and any third-party forums operated by the Company. Any material you post on the Company's website or in any third-party forums operated by the Company may become public.
You are responsible for your material and for any liability that may result from any material you post. You participate, comment, and post material at your own risk. Any communication by you on the Company's website and any third-party forums, whether by leaving a comment, participating in a chat, public or private forum, or other interactive service, must be respectful. You may not communicate or submit any content or material that is abusive, vulgar, threatening, harassing, knowingly false, defamatory or obscene or otherwise in violation of any law or the rights of others. You agree to post comments or other material only one time.
You are strictly forbidden from the following:
- Harassing, fighting with, or being disrespectful to other participants
- Causing damage to any Company website or third-party forums operated by the Company
- Using any Company website or third-party forums for any unlawful, illegal, fraudulent or harmful purpose or activity
- Using any Company website or third-party forums to copy, store, host, transmit, send, use, publish or distribute any spyware, virus, worm, Trojan horse, keystroke logger or other malicious software
- Using any Company website or third-party forums to transmit, send or deliver unsolicited communications or for other marketing or advertising purposes
- Systematically or automatically collecting data from any Company website or third-party forums
- Sharing private and proprietary information from other participants with anyone else
- Discriminatory speech, hate speech, comments, or actions against another participant based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels
If, in the Company's sole discretion, your conduct violates these TOU in any way, you agree that the Company may immediately and permanently terminate your participation in the Program and your access to the Content without refund.
The Company does its best to create a safe and welcoming space for all participants; however, Company cannot guarantee that all participants will follow these guidelines. Company, in its sole discretion, may remove any participant's comments, posts, content or materials, however, Company does not have a duty to review all comments, posts, content and material shared within any online private forums. Therefore, Company shall not be held liable for any participant's comments, actions, posts, content or materials that result in another participant's trauma or discomfort.
The Company neither endorses nor makes any representations as to the truthfulness or validity of any third-party posts, comments, or material on the Company website or any third-party forums operated by the Company. The Company shall not be responsible or liable for any loss or damage caused by third-party posts, comments, or materials.
COMMUNITY GUIDELINES
The Company has created a community that is a safe and judgment-free space for connection, conversation, learning, and growth. Within Company's community is the baseline expectation that all participants will treat one another with respect while bringing encouragement and consideration to all participants.
The Company's community guidelines are as follows:
The Company's Program promotes diversity amongst its participants. Therefore, the Company encourages all participants to connect with one another and to learn about one another's background, interests, hobbies and points of view. The Company does not tolerate nor support any participant's discriminatory speech, hate speech, comments, or actions against another participant based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels.
The Company has created a safe space for all participants to feel seen, respected and heard. Company encourages participants to engage in respectful dialogue with one another. The Company does not support nor tolerate any disrespectful actions or comments, which include but are not limited to hate speech, discriminatory comments, or physical, mental or emotional abuse. Therefore, each participant must demonstrate respect towards one another.
Support each participant with words of encouragement, resources, or suggestions, while respecting each participant's boundaries.
The Company reserves the right to offer additional program elements from time to time, for any subgroup of participants. These additional program elements are a bonus, not a part of the services included in the base participation of the Program. The selection of the participants who may participate in any additional program elements is at the sole discretion of the Company.
We may also post separate rules regarding your behavior in any online community or forum, whether hosted on the Company's website or a third-party website, which may be updated from time to time. You agree that you are bound by those rules, and they are expressly incorporated into these TOU.
CONFIDENTIALITY
The Company agrees to maintain the confidentiality of all personal information you share in the context of coaching sessions and Programs, and will not disclose such information to third parties except as required by law, for example if a court issues a subpoena for the file or information, or if you threaten to harm yourself or others. You acknowledge that your communications with your coach are not covered by any doctor-patient privilege or other privilege.
Confidential information does not include information that: was in the Company's possession prior to your participation in the Program; is generally known to the public or in your circle of friends, family and co-workers; or the Company may be required by law to disclose.
In turn, you agree to maintain the confidentiality of all proprietary Program content, materials, methodologies, pricing, and operational information you encounter through participation in any Program. You may not share, post, or distribute any proprietary materials, session content, or internal Program details publicly or with third parties without the prior written consent of the Company.
You may use a screen name or pseudonym instead of your actual name for your participation in group coaching sessions and public posts on the Company website and in third-party forums operated by the Company.
You agree that the Company shall not be liable for the disclosure of any of your information by another Program participant. You agree to keep all information you learn about other Program participants, their businesses, or clients (as applicable), strictly confidential except in very rare circumstances where disclosure is required by law.
RECORDING POLICY
Sessions and Programs may be recorded by the Company for internal use, quality assurance, or delivery to participants. You will be notified in advance if a session is to be recorded. You may not record any session, event, or Program without the prior written consent of the Company. Unauthorized recording may result in termination of your participation without refund.
You agree you will not share any recorded coaching calls or third-party forum postings outside the private member areas of the Company's website or any third-party forums operated by the Company. If the Company discovers you have done so, this will be grounds for immediate termination of your access to the Program and Content.
NON-DEFAMATION
You agree not to make any false, misleading, defamatory, or damaging statements about the Company, its officers, agents, coaches, employees, or Lacy Daigle personally, whether publicly or privately. You understand that honest reviews are permitted; however, false statements made with the intent to harm the Company's reputation constitute defamation and may subject you to legal action. You further agree to address any concerns or disputes with the Company directly and privately before making any public statement.
RIGHT TO REFUSE SERVICE OR REMOVE PARTICIPANTS
The Company reserves the right, in its sole discretion, to refuse service to any individual or to remove any participant from a Program or live event at any time, without advance notice, for conduct that is disruptive, harmful, abusive, threatening, or otherwise in violation of these TOU. In such cases, refunds will be evaluated on a case-by-case basis at the sole discretion of the Company.
VISITOR COMMENTS AND POSTS
If you submit, comment or post any materials (such as photos, videos or written content) to this website, you represent and warrant that: (1) you are at least 18 years old; (2) you are the owner of or have permission to share such materials; (3) you grant SOULSEEKER© a perpetual, royalty-free, worldwide non-exclusive license to use, copy, reproduce, publish, distribute, display and publicly perform those materials, in whole or part, in any manner or medium, now known or hereafter developed, for any purpose, including commercial purposes and advertising; (4) you grant SOULSEEKER© a perpetual, royalty-free, worldwide non-exclusive license and release to use your name and likeness in connection with such materials for any purposes, including commercial purposes and advertising. SOULSEEKER© does not claim any ownership rights in your materials.
Please choose carefully the materials that you upload to, submit to, or embed on this website. Any material you post on this website becomes public. You are responsible for your material and for any liability that may result from the material you post on this website. You participate, comment, and post material on this website at your own risk. Any communication by you on this website must be respectful. You may not communicate or submit any content or material that is abusive, vulgar, threatening, harassing, knowingly false, defamatory or obscene or otherwise in violation of any law or the rights of others. You agree to post comments or other material only one time.
SOULSEEKER©, at its discretion, may delete or modify, in whole or part, any post, comment or submission to this website. SOULSEEKER© does not, however, have any obligation to monitor posts, comments, or material submitted by third parties. SOULSEEKER© neither endorses nor makes any representations as to the truthfulness or validity of any third-party posts, comments, or material on this website. SOULSEEKER© shall not be responsible or liable for any loss or damage caused by third-party posts, comments, or materials on this website.
USERNAME AND PASSWORD
To access certain features of the Program, including any private membership areas, you may need a username and password. It is your responsibility to inform the Company before the Program start date if you do not receive an email containing your password to access the Program. You agree to keep your username and password confidential. During the registration process for any service or product, you agree to provide true, accurate, current and complete information about yourself. If the Company has reasonable grounds to suspect that you have provided false information, shared your username and password with anyone else, or forwarded any non-public material from the Program to any other person, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Program or any Content, in whole or part, without refund. Any personally identifiable information you provide as part of the registration process is governed by the terms of the Company's website Privacy Policy.
PROGRAM PROMOTIONAL OFFERS
From time to time, Company may (in Company's sole right and discretion) offer Program participants promotional pricing, discounts and/or bonuses. Details of any Promotional Offer will be outlined on the Company's webpage where you register for the Program.
PAYMENT
You agree to the fees and payment schedule selected at checkout. All payments are to be in USD only. You understand and agree that for any annual or monthly membership or continuous service Programs, you shall continue to receive services in the Program you've selected at checkout, unless and until you decide to cancel.
If paying by debit card or credit card, you give us permission to automatically charge your credit or debit card for all fees and charges due and payable to the Company, without any additional authorization, for which you will receive an electronic receipt. You also agree that the Company is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services).
If payment is not received by the date due, you will have a seven (7) day grace period to make the payment, otherwise the Program will not continue and we reserve the right to terminate your access to the Program and all Content immediately and permanently.
If you fail to make any payment in a timely manner or voluntarily withdraw from the Program at any time or for any reason, you will remain fully responsible for the full cost of the Program and all payments in any payment plan you have chosen. The Company reserves the right to charge a late fee on all balances more than thirty (30) days overdue. You agree to reimburse the Company for all collection and/or legal fees and expenses necessitated by lateness or default in payment.
REFUNDS
A. Non-Refundable: The Company does NOT provide a refund for the SOULSEEKER© and Pocket Sage Workshops, Classes, VIP Days, Private Consulting, Events or Programs.
Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Programs and no refunds will be provided to you at any time. By using and/or purchasing our Program, you understand and agree that all sales are final, and no refunds will be provided.
Tickets for SOULSEEKER© events are non-refundable. However, a ticket purchaser may transfer their ticket by emailing iam@soulseeker.com. The Company must receive the transfer request no later than thirty (30) days before the Event. The ticket will be transferred only after the participant who is to receive the transferred ticket executes these TOU and pays the Company a transfer fee of fifty dollars ($50.00).
B. 30-Day Guarantee: The Company provides a 30-Day Guarantee only for Company's Pocket Sage, Memorial Roadhouse or Pocket Coach Coaching Programs.
To claim the 30-Day Guarantee, you must email iam@soulseeker.com within thirty (30) days of purchasing the Program(s). Company will NOT provide refunds for any request that comes more than thirty (30) days following the date of purchase. After day thirty (30), all payments are non-refundable, and you are responsible for full payment of the fees for the Program regardless of whether you complete the Program.
C. 14-Day Guarantee: The Company provides a 14-Day Guarantee only for Company's On-Demand (Replay) SOULSEEKER©, Memorial Roadhouse Programs.
To claim the 14-Day Guarantee, you must email iam@soulseeker.com within fourteen (14) days of purchasing the Program(s). Company will NOT provide refunds for any request that comes more than fourteen (14) days following the date of purchase. After day fourteen (14), all payments are non-refundable, and you are responsible for full payment of the fees for the Program regardless of whether you complete the Program.
D. 7-Day Guarantee: The Company provides a 7-Day Guarantee only for Company's Soulseeker's Self-Coaching Templates and Pocket Sage (Tarot & Oracle Texts).
To claim the 7-Day Guarantee, you must email iam@soulseeker.com within seven (7) days of purchasing the Program(s). Company will NOT provide refunds for any request that comes more than seven (7) days following the date of purchase. After day seven (7), all payments are non-refundable, and you are responsible for full payment of the fees for the Program regardless of whether you complete the Program.
Upon determining that you are entitled to a refund pursuant to the policies outlined above, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
In all other cases (other than the refund policies listed above), because of the extensive time, effort, preparation, and care that goes into creating and providing the Program, the Company has a no refund policy. Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Programs and no refunds will be provided to you, unless the Company, in its sole right and absolute discretion, offers you a refund. By using and/or purchasing our Program, you understand and agree that, except for the limited refund period described above, all sales are final, and no refunds will be provided.
If you receive a refund, that shall immediately terminate any and all licenses granted to you to use the material and Content provided to you under this TOU. You shall immediately cease using the material and Content and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying participants, and other resources.
Company reserves the right, in its sole discretion, to determine how to discipline a participant who violates these terms. Therefore, if a participant disagrees with how the Company disciplines another participant and requests a refund, the Company will deny such request.
Since we have a clear and explicit Refund Policy in these TOU that you have agreed to prior to completing the purchase of the Program, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.
GUEST COACHES AND COACH SUBSTITUTES
The Company may have guest or substitute coaches participate and coach in the Program from time to time. Company, in its sole right and discretion, reserves the right to assign any and all duties, responsibilities, and obligations under the terms of these TOU, at any time, to any qualified third party of their choosing to be a guest or substitute Program coach, without providing advanced notice nor needing advanced consent from any participant(s).
If a participant disagrees with or fails to consider Company's guest coach or coach substitute as qualified, no grounds to receive a refund will be created, and any request for a refund on this basis shall be denied.
TERMINATION OR CANCELLATION
The Company reserves the right in its sole discretion to refuse or terminate your access to the Program and Content, in full or in part, at any time without notice or refund. The Company may terminate your participation in the Program at any time, without refund, if you breach any part of these TOU. In the event of cancellation or termination, you are no longer authorized to access the part of the Program or Content affected by such cancellation or termination. The restrictions imposed on you in these TOU with respect to the Program and its Content will still apply now and in the future, even after termination by you or the Company.
In the event you would like to cancel your access and participation in the Program, your access to any and all Company materials and Content will terminate immediately, and the refund policy of these TOU will apply. You will not be issued a refund for any payments made, or for any remaining days or months of the Program after your cancellation.
If you are in a Coaching or Mentorship Program and would like to cancel, you must provide notice to the Company at iam@soulseeker.com.
In the event you decide to cancel, any remaining installment, default, or late payments will be due immediately.
PERSONAL RESPONSIBILITY, ASSUMPTION OF RISK, RELEASE, DISCLAIMERS
You are voluntarily participating in the Program and assume all risk of injury, illness, damage, or loss to you or your property that might result, whether arising out of the negligence of Releasees or otherwise.
The Program and Content provide information and education only, and do not provide any financial, legal, medical or psychological services or advice. None of the Program or Content prevents, cures or treats any mental or medical condition. The Program and Content is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, financial advisor, or medical professional. You are responsible for your own financial, legal, physical, mental and emotional well-being, decisions, choices, actions and results. You should consult with a professional if you have specific questions about your own unique situation. The Company disclaims any liability for your reliance on any opinions or advice contained in the Program.
You acknowledge that, by engaging with the Company for the Program, you voluntarily assume an element of inherent risk, and knowingly and freely assume all risk and responsibility for injuries to any persons or damages to any property, and release, covenant not to sue, and hold Releasees harmless for any and all liability to you, your personal representatives, assigns, heirs and next of kin, for any and all claims, causes of action, obligations, lawsuits, charges, complaints, controversies, damages, costs or expenses of whatsoever kind, nature, or description, whether direct or indirect, in law or in equity, in contract or in tort, or otherwise, whether known or unknown, arising out of or connected with your participation in the Program, whether or not caused by the active or passive negligence of the Releasees. This release is not intended as an attempted release of claims of gross negligence or intentional acts by Releasees.
In the event that the release and hold harmless provision is held unenforceable for any reason, you agree to limit any damages claimed to the total paid to the Company for the Program.
Any links to third-party products, services, or sites are subject to separate terms and conditions. The Company is not responsible for or liable for any content on or actions taken by such third-party company or website. Although the Company may recommend third-party sites, products or services, it is your responsibility to fully research such third parties before entering into any transaction or relationship with them.
THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE PROGRAM AND CONTENT ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE PROGRAM OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE COMPANY'S WEBSITE, INCLUDING MEMBERSHIP PAGES, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE PROGRAM, INCLUDING ITS CONTENT, PRODUCTS OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THE PROGRAM.
SMS MARKETING
By providing your phone number and opting in to receive SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER©, you agree to the following terms:
a. Opt-In Consent
By submitting your phone number, you agree to receive SMS marketing messages from Memorial Roadhouse Inc. DBA SOULSEEKER©. This is a one-time opt-in, and you will receive recurring messages until you opt out.
b. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying "STOP" to any message received from Memorial Roadhouse Inc. DBA SOULSEEKER©. You will receive a confirmation message indicating that you have been unsubscribed.
c. Message Frequency
The frequency of SMS messages will depend on the specific program or event you have signed up for. For example, if you sign up for a challenge or an event, you will receive daily reminders during the duration of the challenge or event.
d. Content
SMS messages will include promotional offers, updates, alerts, and other relevant information related to our products and services.
e. Data Rates May Apply
Standard text messaging rates from your carrier may apply when receiving SMS messages from Memorial Roadhouse Inc. DBA SOULSEEKER©.
f. Privacy Policy
Memorial Roadhouse Inc. DBA SOULSEEKER© respects your privacy and will protect your personal information. For more information on how we collect, use, and protect your data, please see our Privacy Policy.
g. Age Restriction
By opting in to receive SMS messages, you confirm that you are at least 18 years old.
h. Company Information
Memorial Roadhouse Inc. DBA SOULSEEKER© is located at 16 Railroad Place #1051, Westport, CT 06880 and can be contacted at iam@soulseeker.com.
SECURITY
You acknowledge that there is an inherent risk in all forms of electronic communication, and communications between you and the Company may be unlawfully intercepted by third parties not under our control. The Company does not guarantee the security of any information transmitted via the Internet, telephone, video conference, or other electronic media. Any efforts you undertake to communicate with Company are done at your own risk.
LEGAL DISPUTES, ARBITRATION, CLASS ACTION WAIVER & JURISDICTION
a. Legal Disputes
These TOU shall be governed by and construed in accordance with the laws of the State of Connecticut without giving effect to its conflict of laws principles. The state and federal courts located in the State of Connecticut shall have exclusive jurisdiction over any case or controversy arising from or relating to the Program or Content, including but not limited to the Company's Privacy Policy or these TOU, except as provided in the Arbitration Clause below.
b. Arbitration
Any dispute, claim, or controversy arising out of or relating to these TOU, the Program, or the Content, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in the State of Connecticut before a single arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction.
c. Class Action Waiver
You agree that any arbitration or court proceeding shall be limited to the dispute between you and the Company individually. To the full extent permitted by law, (a) no arbitration or proceeding shall be joined with any other; (b) there is no right or authority for any dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST THE COMPANY ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
d. Jurisdiction & Prevailing Party Rights
By using the Program or Content, you hereby submit to the exclusive jurisdiction and venue of these courts and arbitration proceedings and consent irrevocably to personal jurisdiction in such courts and arbitration proceedings and waive any defense of forum non conveniens. The prevailing party in any dispute between the parties arising out of or related to these TOU, whether resolved by negotiation, mediation, arbitration, or litigation, shall be entitled to recover its attorneys' fees and costs from the other party.
USERS OUTSIDE THE UNITED STATES
The Company controls and operates the Program from offices in the United States. The Company does not represent that the Program or its Content are appropriate or available for use in other locations. People who choose to access the Program from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
INDEMNIFICATION
You agree to defend, indemnify, release, and hold harmless the Company and any directors, officers, agents, contractors, partners, assigns, successors-in-interest and its and their employees from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including but not limited to attorney's fees) arising from or in connection with: (i) your use of the Program or Content in violation of these TOU, (ii) any breach by you of these TOU or any representation and warranty made by you herein, (iii) any comment, post, or material you submit to the Company's website or any third-party forum or website operated by the Company, (iv) your use of materials or features available on the Program or Content (except to the extent a claim is based upon infringement of a third-party right by materials created by the Company) or (v) a violation by you of applicable law or any agreement or terms with a third party to which you are subject.
FORCE MAJEURE
The Company shall not be liable for any failure or delay in the performance of its obligations under these TOU arising out of or caused by circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government restrictions or orders, fire, flood, labor disputes, or interruption of utilities or communications services. In such circumstances, the Company will use reasonable efforts to reschedule or substitute comparable services, but shall have no obligation to issue refunds unless otherwise required by law.
DISCLOSURE OF RELATIONSHIPS
This website does accept forms of cash advertising, sponsorships, paid insertions, complimentary products, or other forms of compensation from third parties. SOULSEEKER© believes in honesty. Any advertising content, topics or posts on this website may be influenced by the compensation received. Any content, advertising space or posts will be clearly identified as paid or sponsored content.
Even though we receive compensation for some of our posts, online content, or advertisements, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this website are purely those of SOULSEEKER©. Any product claim, statistic, quote or other representation about a product or service may have been provided to SOULSEEKER© by a third party and you should verify it with the manufacturer, provider or party in question before relying on it.
GENERAL PROVISIONS
The Company may modify the terms of this TOU at any time, without providing you with notice. Any access or use of the Company or Content by you after Company publicly posts or distributes such changes shall constitute consent of such modifications. If any provision of this TOU is held invalid or unenforceable, the remainder of this TOU will remain in full force and the invalid or unenforceable provision will be replaced by a valid or enforceable provision.
This is the entire agreement of the parties and reflects a complete understanding of the parties with respect to the subject matter. This TOU supersedes all prior written and oral representations.
By clicking on the box when signing up for the Program, you are providing the electronic equivalent of your signature and assert that you have read, understood and agreed to this entire document. If you do not agree with these TOU, do not purchase or use the Program or Content.
If you have any questions or concerns about these Terms, please contact Memorial Roadhouse Inc. DBA SOULSEEKER© at iam@soulseeker.com or via post at 16 Railroad Place #1051, Westport, Connecticut 06880.
Updated on March 31, 2026